Help Center
Need a Hand?
The support form ensures that your inquiry is directed to the right department, allowing for a quicker and more accurate response. It helps us gather all the necessary information upfront to assist you more efficiently. Plus, it’s a secure way to communicate your concerns or questions. Your satisfaction is our priority, and the support form is the best way to ensure we meet your needs promptly and effectively.
Responses are monitored, and we will respond within 12-24 Hours, depending on the day of the week. (Weekends could see longer response times.)
For the fastest resolutions please consider including your display name and order number (if applicable) in the description field of your issue.
Responses are monitored, and we will respond within 12-24 Hours, depending on the day of the week. (Weekends could see longer response times.)
For the fastest resolutions please consider including your display name and order number (if applicable) in the description field of your issue.
Frequently Asked Questions
Do you sell K-cups?
No. Our coffee works with generic reusable K-cups and we recommend using them.
Do you sell whole-bean coffee?
No. Our coffee comes pre-ground only.
What are the shipping times?
Barring Holidays or extreme circumstances we ship daily. Shipping is handled via USPS Ground Advantage; times can vary but usually 2-3 days.
Are you going to sell Tea as well?
No. We will not be adding tea to our product line ups.